include, but are not limited to Perform reviews to assess adherence with applicable federal and state consumer protection laws and regulations based on the approved compliance review schedule. Support work performed with detailed workpapers that adequately document scopes and results of reviews. Effectively communicate, in oral and in written form, the review process and f

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to GENERAL Use a consultative sales process to build a thorough customer profile and identify current and future financial needs. Opens all deposit related products including but not limited to IRA, Trust, Business, POA, Estate, etc. Analyzes and reviews legal documentation associated with opening accounts. Originate consumer loan applications

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Responsible for business development of qualified and non qualified retirement plans, including 401(k), 403(b), 457, profit sharing, deferred compensation, and cash balance plans established by employers. Identify and research prospective clients within the target market segments, including individuals, businesses, and organizations seeking

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Serves as insurance producer. Generates prospects for new business including those through First Mid channels. Meets with the prospects to build a relationship, gather underwriting information, deliver proposals, and win the business. Primarily responsible for relationship management, new business development, and client account retention. S

include, but are not limited to Serves as a sales representative for all senior products. Generates prospects for new business through First Mid channels. Meets with the prospects to gather underwriting information, to deliver quotes, and close sales. Handles customer service requests in conjunction with other staff members. Develop and maintain a working relationship with

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Supervises the daily activities of the Tier I CSC agents Monitoring and reviewing contacts for performance evaluation Coaching, mentoring, and developing Tier I agents Identifies, analyzes, and addresses performance trends and gaps Coordinates with the CSC Training & Quality Specialist to enhance the CSC Training Program to address performan

include, but are not limited to Assists loan officers by preparing various documents such as sending notices, preparing past due correspondence, ordering credit bureau reports and appraisals and preparing customer correspondence. Assists loan officers in gathering information for new loan requests and submits loan requests and supporting documentation to Central Loan Proce