We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

The Vice President-Quality is the lead executive overseeing improvements in quality of care, reduction of harm to patients and adherence to regulatory requirements and accreditation standards.

This position provides the strategic direction for reducing preventable harm, attaining unsurpassed clinical and patient-reported outcomes, and building facility- and community-wide participation through transparency, collaboration, and mutual learning. Working in partnership with senior administrative and medical staff leadership, the position will oversee the institutional approach to care transformation and lead a comprehensive quality/performance improvement program, including but not limited to Clinical Improvement, Patient Safety, Regulatory and Accreditation, Infection Prevention and Patient Relations.

Skills and capabilities of the person in this role include:
- Skillfully leads change, both operational and cultural, in complex political environments
- Distinctive problem-solver who can disaggregate complex problems, determine root causes to the problems manifestations, define and execute targeted analyses to prove or disprove hypotheses, and then synthesize a compelling story for change
- Collaborator with high emotional intelligence, who works with multiple partners, bringing consensus and unified action to bear in the market for Mercys patients
- Effective communicator who listens and speaks with the ability to readily engender confidence and trust and can influence others in a matrix relationship
- Provides direct oversight of the Quality Improvement, Patient Safety, Regulatory & Accreditation, Infection Prevention and Patient Relations departments including all human resource and budget- related functions
- Effective presentation skills and leadership stature to chair meetings and conduct open-forum discussions
- Depersonalized leadership style enabling team collaboration and collective credit

- Collaborates with physicians, senior management and leadership to identify quality, clinical outcomes and patient safety concerns and effects change

This is an on-site position.

Qualifications:

• Experience: Minimum of 10 years of direct healthcare management and quality improvement experience
• Required Education: Master's Degree required in Health care administration or related field
• Other: Demonstrated experience in clinical quality, safety, regulatory, performance improvement. Demonstrated knowledge of quality improvement principles and practices (i.e., Six Sigma, Lean, A3, PDCA). Detailed knowledge in areas of quality and patient safety, measurement and data analysis, quality and patient safety related public reporting requirements, process improvement, healthcare processes, facilitation, coaching and team building. Knowledge of statistics, data collection, analysis, and data presentation. Knowledge of federal and state laws and regulations and accreditation standards, including CMS, Joint Commission, other. Ability to prioritize quality improvement strategies and choose how best to narrow quality gaps for clinical programs and outcomes and proven ability to achieve results. Systematic thinking with demonstrated ability to lead change initiatives.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.