Sr. Account Solutions Mgr- SPP (Hybrid)
St. Louis, MO 
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Posted 29 days ago
Job Description

Staples is business to business. You're what binds us together.

Staples Promotional Products leads the industry with design expertise, best in class technology and inspiring creativity. SPP offers hundreds of customizable products - from coolers to notebooks - that allow companies to maximize brand recognition and reach thousands of people at a low cost.

What you'll be doing:

  • Plays a primary role in building and maintaining client relationships, working in partnership with the field sales organization, with limited supervision of their Manager, while serving as the primary global contact for accounts.
  • Promotes teamwork, accountability and strong communication within the department and across support teams (internal and global partners).
  • Provides clear direction and project management leadership to global partners and other cross functional departments in implementing and managing global solutions for assigned customers, providing appropriate and timely internal and external communications via email, global Sharepoint site, scheduled update calls, etc.
  • Responsible for ensuring global programs meet targeted expectations for margins, SKU count and marketing plans and participates in the forecasting process for their accounts.
  • Prepares and plays a key role in Customer Business Reviews.
  • Presents global capabilities to current accounts and new prospects, as needed, selling the benefits of our global network and offering unique global solutions tailored to each client. Developing skills to identify and help close new opportunities.
  • Participates in contract negotiations and renewal RFP's.
  • Identifies customer business and contractual requirements and provides clear direction and guidance to the global partner network while maintaining accuracy of schedules for each assigned account.
  • Provides input and ideas in support of our on-going effort to improve global processes and the overall client experience.

What you bring to the table:

  • Excellent "business" communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions
  • Demonstrates strong professional acumen and skills in salesmanship and managing difficult relationships
  • Excellent ability to balance multiple projects simultaneously and meet required deadlines
  • Excellent demonstrated project management skills; formal training desired
  • Strong skills around "strategic business sense," including marketing strategy, pro-active ideation, profitability awareness and analytical skills

Qualifications :

What's needed- Basic Qualifications:

  • 4+ years' of account executive, project management, merchandising, program development, marketing, or related business experience
  • Flexibility to travel, when necessary, based on account needs

What's needed- Preferred Qualifications:

  • Bachelor's Degree
  • International business experience
  • Solid PC skills (Word, Excel, PowerPoint)

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Interested in joining the team? Check out our!


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Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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