Responsible for managing the implementation of our MiTek Software Suite with existing MiTek accounts, new MiTek accounts, or with new startups. This would include performing a Needs Analysis of their existing software. Installing and configuring the MiTek Suite. Training on the use of the MiTek Suite. Communicating with Product Management any issues or software enhancemen

Provide support for calls, cases and sales orders. Must be responsive to customer needs and can manage several tasks concurrently in a fast paced environment. This position collaborates with MiTek subject matter experts and ensures case escalations are followed through to a satisfactory resolution. Job Responsibilities & Requirements A Brief Overview Provide support for c

Will install, provide training, troubleshoot problems, and provide support of complex Structural Engineering, CAD, and Business Management applications within the MiTek Software Suite at our customer locations. In addition the National Technical Representative acts as a liaison to the customer to provide software support and training, consultation to improve customer prod

The Regional or Field Technical Representative will install, provide training, troubleshoot problems, and support the MiTek Software Suite of programs in our customer locations. In addition the Regional or Field Technical Representative acts as a liaison to the customer to provide software support and training, consultation to improve customer productivity and overall bus

The Software Product Management Manager is responsible for writing operational requirements for complex Structural Engineering, CAD and Business Management software, including design, documentation and verification of features and functionality. This role provides technical support assistance and training for support of new features and functionality. This individual will

Responsible for owning and controlling direction of various components of MiTek Machinery Software Solutions. Works directly with various Machinery/Production Managers on short and long term planning on both existing and new Machinery software solutions. Responsible for writing operational requirements for Machinery software solutions including design, documentation and v

Provide technical assistance to customers and internal users in support of the MiTek software suite. Answer questions or resolve software and related computer problems for clients and co workers in person, via telephone or remotely. Assistance shall include installation, system configuration, network interaction, feature usage, enhancement needs and system behavior. Also

Responsible for providing technical assistance to customers and internal users in support of the MiTek Homebuilder software suite. Answer questions or resolve software and related computer problems for clients and co workers in person, via telephone, or remotely. Assistance shall include installation, system configuration, network interaction, feature usage, enhancement n

The Marketing Product Manager, or Product Portfolio Manager (PPM), leads the global strategy development process for a MiTek Global Software product portfolio. The PPM is responsible for analyzing the market and interacting with customers/prospects to identify the targeted segments and opportunities that best align with MiTek's capabilities. This role will define the idea

This is a hybrid role at our HQ in Chesterfield. Focused on relationships and insight, understanding the functions of the business and have the knowledge to make decisions on financial planning options that would maximize growth and profitability. This is a highly visible role that owns and supports a designated area of verticals or functions. Works in partnership with ve

As the Observability and Monitoring Technical Architect, you will be responsible for defining, designing, and maintaining observability and monitoring standards for our commercial cloud services. What You Will Do Observability Strategy Develop and execute a comprehensive observability and monitoring strategy for our cloud services, focusing on real user monitoring (RUM),

Software Language Agnostic. Should be able to pick up a new programming language in a week and apply it with high confidence. Easily jumps on any MiTek software team and makes immediate contributions. Humbly collaborates with Product Management, Development Leadership, Software Quality Assurance, DevOps, UX and other development teams to understand their complex problems

Manage, troubleshoot, and resolve hardware and software platform and services issues. Triage, user support, and quality assurance follow up of all IT support requests escalated by the Tier I Support coming via a ticketing system. Research, provide recommendations/assessments, and implement new hardware/software solutions as needed by the business. Work with Administrators

Design, c ode, r eview, t est, r efactor, and d ebug software and integrations Contribute toward .NET applications , libraries, and business logic used in desktop, mobile, web platforms Support build and deployment pipelines , author automated tests Mentor and share knowledge, skills, and experiences Collaborate with product management, quality assurance, and other develo

Responsible for providing technical assistance to customers and internal users in support of the MiTek Homebuilder software suite. Answer questions or resolve software and related computer problems for clients and co workers in person, via telephone, or remotely. Assistance shall include installation, system configuration, network interaction, feature usage, enhancement n